Tonto Talk
Tonto Talk is a service that will give your business the ability to monitor and engage with Social Media such as Facebook and Twitter
THE NEW SOCIAL FRONTIER
YOUR BRAND ISN'T WHAT YOU SAY IT IS, IT IS WHAT YOUR CUSTOMERS, SUPPLIERS, INVESTORS AND COMPETITORS SAY IT IS.
With the rise of the social media network these people are having conversations about your brand on a daily basis.
Tonto Talk is about listening in to these conversations and engaging with your customers in a way that is positive and transparent.
LISTEN IN
THE INTERNET IS A VAST NETWORK OF CONVERSATIONS, SOME OF WHICH ARE IMPORTANT TO YOU AND YOUR BUSINESS.
These conversations might be about your brand, your industry or your competitors and are happening all the time on millions of websites.
By collecting these conversations we can quickly understand some key ‘truths’ about your brand or product and use these as a strategy for engagement with consumers in the future.
RULES OF ENGAGEMENT
ENGAGING WITH THESE CONVERSATIONS MEANS WE PARTICIPATE AT THE 'POINT OF NEED'.
This could be as simple as saying ‘thank you’ when nice things are said, providing the facts when there is confusion or just pointing people in the right direction.
Our technique is about being part of the online community and representing your brand in a positive way that will build long lasting, transparent and trustworthy relationships with your customers.
360 DEGREE VIEW
BY MONITORING AND ANALYSING THE CONVERSATIONS WE ACHIEVE A 360 DEGREE OF THE BRAND, PRODUCT, INDUSTRY AND COMPETITORS.
Each business and each brand is different and the purposes of our online engagement can vary greatly.
Through our comprehensive reports you will always have a firm understanding of the types of activities your customers are engaged in and the place that your brand has within these conversations.
SUCCESS STORY
JESSICA WATSON
Tonto Digital has been responsible for the Social Media strategy for Jessica Watson as she attempts to be the youngest ever the sail around the world unassisted.
The goal of this social media activity has been to spread the word of Jessica Watson and build a band of loyal fans who regularly tune into to follow her journey.
The strategy involved the branding and management of a range of Social Media platforms as well as the monitoring of external blog and forum activities around the world.
